I was pleasantly surprised by the hotel after all the horrible reviews that I had read online. I expected something dingy and filthy. We had rented 3 rooms for the weekend. The rooms were quite clean with clean sheets and bathrooms. The only downside was that the door key was hard to open and there was no drinking water facility.
This hotel is a disaster!!! Although the bed linen appeared to be clean, the room was not. The carpet in particular was badly stained and filthy, beyond cleaning really and in dire need of replacement. The room, No. 139, had no functioning shower!!! There was a shower head and plenty of hot water, but there was no shower diverter on the faucet and no tub spout diverter either. The whole arrangement was a butcher job, not likely to have been done by a licensed plumber. There was no way to determine whether that shower head was even connected to the faucet. Then the there is the insect population. I saw at least four different type of insects, and I'm not talking about flies or mosquitoes here. Those I found in the bathroom, I was able to catch and flush. Those in the bedroom were quick enough to evade capture. I found one crawling on the bed, and another dropped on me from some place. Both were about an inch long. I'm not an entomologist, but I suspect they were roaches In addition, there was a lot of yelling & door slamming into the wee hours. Sleep? No way! When I reported all this to the desk clerk, I was told that the exterminator had been there only two or days earlier, so clearly this was known issue. I can't help thinking that the open garbage can and numerous large bags of trash all along the outside wall of the rooms had a lot to do with this problem. Needless to say, I did not get any sleep that night. Fortunately, I had a good book. When I discussed all this with the desk clerk, I was told I should be entitled to a refund, but because the room had been booked through Travelocity, that I had to look to Travelocity for any refund. I did that. Travelocity just informed that the hotel denied the claim. Travelocity was no help whatsoever.
Greenview staff are by far the most accommodating professional staff I have ever encounter. I have noticed improvements in the overall complex facility. With reassurance that each client is comfortable and safe through security guards and cameras. I feel comfortable and safe here during my stay. I would recommend this Establishment to any one for short stay or vacationing here at the Greenview Inn.
High price doesn't insure a decent place. Was clean but clientele a bit leery. WiFi non existent and no TV but a dozen stations. Sucked for 3 days of rain.
The staff is great, but the place sucks. The heat's broken, the water got turned off. There is a 2 inch gap under the door. It's not secure and did I mention the holes in the wall.
Greenview Inn is a Canadian Lodging based in Riverhead, Newfoundland and Labrador. Greenview Inn is located at 1433 W Main St, Riverhead, NY 11901, USA, Riverhead, Newfoundland and Labrador 11901, Canada.
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